The Roundup: October Newsletter

Welcome to the October edition of the Roundup! 

We certainly have a jam-packed month ahead of us as we welcome in September’s new starter Senior Project Manager, Michelle Levitt, and continue to work towards revamping our business with a new name, new website, and offering some additional services to our clients. I believe that these changes along with several other initiatives are going to help in continuing our growth within a competitive marketplace and set us up for further success in the years to come. There is a lot to come, and I will update you over the coming weeks, so stay tuned and I hope you all have a great October.

Happy Reading, Nic.

Our Net Promoter Score (NPS) results are in, and we sit in a favorable position of 74%, which means we have a lot of promoters working within us. To give you some context NPS is a widely used market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product or a service to a friend or colleague. The rating is set from 1 being the least likely they would recommend to 10 being most likely to recommend. We would love to see the NPS score increase in our next round of surveys, which will be held later in the year so if you have anything that you think may help in increasing our overall NPS score, please reach out to Nic. All feedback is always appreciated.

In addition to the NPS score we also asked you several other questions, relating to the hiring process. Here are the overall results:


Tell us a little about yourself

I have been working for Vocus for just over a year and prior to that I worked at Primus/M2 for 11 years before they were acquired by Vocus.

I have always had a passion for internet & telecommunications and the systems and infrastructure that underpins it. My first real job out of high school was for an internet service provider called iONet back in Western Australia and my first job after I moved from Victoria was for iPrimus. I am also one to never be satisfied with just one career and have been an AV/lighting tech for as long as I have worked in I.T.

What do you enjoy most about your job?

Vocus has an incredibly open and transparent workplace culture, which helps me to know where my work fits into the big picture. I love working on projects that have a significant impact and touch on a variety of systems and infrastructure.

Most of all I love that I get to work from home as a part of a larger team from all over Australia.

What is a hobby or pastime that you enjoy?

I also have a great love of art and music and have enjoyed a successful second career as a lighting designer, producing live shows seen by hundreds of thousands of people. I have also produced a fair bit of music and have been in a few bands. More recently I’ve delved deeper into creating visuals and 3D art. I plan to produce several virtual reality/metaverse experiences in the future.

What is your favorite recipe/dish?

I love cooking, always have even as a child, although I am not much of a recipe follower, if I am trying something new, I will skim read the recipe and just make it up as I go.

Being that Halloween is not far off, I would highly recommend making yourself a pumpkin pie, if you have never had one before you’ll be surprised how good they are. You can pick up a gram cracker pie base at some supermarkets, usually in the international food section, most recipes will call for pumpkin varieties that we don’t have in Australia, but I usually just use a mix of butternut and Japanese pumpkins.

Here are the steps to making your own pumpkin pie:

Pre-heat your oven to 210 degrees, cut up the pumpkins a bit and remove the seeds and skin, smear with a little butter and place on a baking tray in the oven for about 45 minutes.

In a mixing bowl add 3 eggs, 75g (1/3 cup) white sugar, 55g (¼ cup firmly packed) brown sugar, 1 tsp ground cinnamon, ½ tsp salt, ½ tsp ground ginger, ¼ tsp ground nutmeg 250ml (1 cup) of milk and a pinch of cloves and mix well.

Remove the pumpkin bits before they begin to brown or discard any browned bits. Reduce the heat in the oven to 190 degrees and put the gram cracker pie base in the oven for a few minutes while you prepare the filling. Put the pumpkin in a pot on the stove (low heat) and add the bowl of mixed ingredients, simmer and mix constantly for 5-10 minutes, I’ll usually taste it and add a little more of any of the spices I feel it needs, then poor the mix into the gram cracker pie base and place in the oven covered for 25 minutes, remove the covering and back for a further 25 minutes, test with a knife or skewer it should come out clean when it’s cooked enough, just be careful not to burn the crust.

Remove the pie and allow it to sit for a while before you serve, it will firm up more as it cools, serve at room temperature with a little whipped cream and Enjoy!


1., What is the latest trend in Security and network capabilities & automation and what does it mean for businesses?

The trend lately seems to be towards dashboarding, more than ever managers and executives want a single plain of glass to view the security, performance and capacity of the network and systems infrastructure.

2., What are some articles (please provide links) that you think would be worth sharing with the team?

If you see David T. (1st October), Csaba (8th October), Nic (10th October), and Cristian (28th October) on their special day make sure to wish them a happy birthday!


Congratulations to Troy Rutledge, who was the most active in the home exercise competition that ran in September. He wins a $100 voucher for his awesome effort.


As an employee of Talentplicity, you get to take advantage of the wellness program, which is designed to encourage and reward employees for looking after their health and wellbeing.  Each month a $50.00 payment is processed for all employees that submit a claim, with a receipt, through the Astute payroll system.  

Employees can claim for a gym membership, Yoga or Pilates classes, sporting classes etc. They will only be paid $50.00 per month. Over a year this equates to $600.